To initiate a return or exchange, please contact our customer support team at support@zaysha.pk or call us at (Insert Contact Number). Kindly provide your order number, details of the item, and reason for the return or exchange. Once your request is received, we will review it and send you further instructions.

Please ensure that the item is securely packed in its original packaging to avoid any damage during return shipping. You will be responsible for the shipping cost of returning the item, unless the item is defective or damaged. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot be held responsible for lost or undelivered returns.

Once your return is received and inspected, we will notify you by email. If approved, your refund will be processed to the original payment method within 5-7 business days. Shipping fees are non-refundable, unless the item is defective or incorrect.

If you wish to exchange an item for a different size or color, please contact customer support to check availability. You may need to return the original item before we can ship the exchanged product. If the exchange is available, we will cover the shipping cost for the new item.

If your item arrives damaged or defective, please contact us within 48 hours of receiving your order. We will arrange for a return at no additional cost to you and will provide a full refund or replacement based on your preference. Please provide clear photos of the damaged or defective item to assist in resolving the issue promptly.

If you have any questions about our return or exchange policy, feel free to reach out to us at support@zaysha.pk or call us at (Insert Contact Number). Our office address is (Insert Office Address).

Thank you for shopping with Zaysha.pk. We appreciate your business and are committed to providing you with the best shopping experience possible!